Barkway Players

Website Privacy Policy

Who we are

Barkway Players is an amateur dramatic group based in Barkway, Hertfordshire, United Kingdom.

We are committed to protecting your privacy and handling personal information responsibly. This policy explains what information we collect through our website, how we use it, and your rights regarding that information.

If you have any questions about this policy, please contact us via the contact form on this website.


Information we collect

Contact form enquiries

If you contact us using the website contact form, we collect the information you choose to provide, which may include:

  • Your name
  • Your email address
  • Any information included in your message

We use this information solely to respond to your enquiry and for any reasonable follow-up relating to that enquiry.

Contact form submissions may be retained for administrative purposes.

Ticket sales

Tickets for Barkway Players productions and other events are sold through Ticket Tailor.

When purchasing tickets, Ticket Tailor may collect information including:

  • Your name
  • Email address
  • Telephone number (where provided)
  • Details of the tickets purchased

This information is used for purposes connected with your booking, including:

  • Issuing tickets
  • Providing event information
  • Notifying you of significant changes, postponements or cancellations
  • Managing attendance at events

We do not automatically add ticket purchasers to marketing mailing lists.

Ticket Tailor acts as an independent provider of ticketing services and processes information in accordance with its own privacy policy, which applies to information collected through its ticketing platform.


Cookies

This website uses cookies required for website operation and cookie-consent management.

Some pages may contain embedded content from third-party services such as YouTube and Google Maps. These services may set their own cookies and collect information in accordance with their own privacy policies.

Barkway Players uses this website to promote its productions, events and activities, but does not use website cookies for behavioural advertising, visitor profiling or targeted advertising.

You can manage your cookie preferences using the cookie settings available on this website.


Embedded content from other websites

Pages on this website may include embedded content such as:

  • YouTube videos
  • Google Maps
  • Ticket Tailor ticketing widgets

Embedded content behaves in the same way as if you had visited the third-party website directly.

These services may collect information about your interaction with the content, use cookies, and monitor your usage in accordance with their own privacy policies.

We encourage you to review the privacy policies of those providers for further information.


How we protect information

We take reasonable steps to protect personal information against unauthorised access, disclosure, alteration or loss.

Information is retained only for as long as reasonably necessary for the purposes for which it was collected, or as required by law.


Lawful basis for processing

Where personal information is processed, we generally rely on one or more of the following lawful bases under UK data protection law:

  • Legitimate interests, for responding to enquiries and administering our activities
  • Contract, where information is required to fulfil a ticket purchase or booking
  • Consent, where required for certain cookies or communications

Your rights

Under UK data protection law, you have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of information where appropriate
  • Object to certain processing activities
  • Withdraw consent where processing is based on consent

Requests should be made using the contact form on this website.


Complaints

If you have concerns about how we have handled your personal information, please contact us first so that we can try to resolve the matter.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent authority for data protection.


Changes to this policy

We may update this policy from time to time to reflect changes to our website, activities or legal obligations.

Last updated: May 2026.